Ford Lemon Law Attorney


How Does the Ford Lemon Law Buyback Work?

California lemon law states that whenever a manufacturer or dealer fails to repair a significant warranty defect after a ‘’reasonable number of attempts,” the manufacturer must either:

  • Replace the vehicle
  • Buy back the defective vehicle

With that in mind, lemon buyback is one of the possible outcomes of a lemon law claim after buying a vehicle with significant defects that impacts its value, use, and safety.

California lemon buyback laws apply to new and used vehicles with the manufacturer’s new warranty.

  • Dealer-owned vehicles and demonstrators
  • Cars bought or leased for commercial reasons
  • Vehicles purchased for family, household, or personal reasons
  • Cars, pick-up, vans, motorcycles, and SUVs
  • Chassis cab, chassis, and drive cab of a motorhome

Lemon law buyback is one of the most desirable outcomes of a lemon law claim. The manufacturer acquires the defective vehicle deemed a lemon, giving you a full reimbursement.

Below is an overview of how reimbursement is made.

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How Lemon Law BuyBack Works For Purchased Vehicles

When a manufacturer buys back a vehicle you had acquired, it must refund the following costs:

  • The downpayment and loan payments you made towards the vehicle, including finance charges
  • Outstanding loan related to the purchase – usually paid directly to the financier
  • Official charges, including registration, taxes, license fees
  • Incidental charges, including repair costs, towing charges, replacement or rental car cost

How Lemon Law BuyBack Works For Leased Vehicles

When buying back a leased vehicle, the manufacturer must refund:

  • The lease deposit and other payments related to signing the contract
  • Collateral charges
  • All payments made toward the lease
  • Money required to terminate the lease, including early lease termination fees

Lemon law buyback laws protect buyers who buy vehicles with persistent
defects. However, the following flaws are not covered by California lemon law buyback laws:

  • Vehicle defects caused by car accidents
  • Car defects caused by owner’s negligence
  • Poor maintenance and unauthorized alterations
  • Vehicle defects that do not affect the vehicles, value, use, or safety

Call 833-536-5297 or fill out our simple online form to set up a consultation with the Lemon Law Lady in California

The Top 5 Problematic Ford Models

Plenty of Ford SUVs are in the market, and deciding the best one that fits your needs can be
overwhelming. It gets complicated when you try to avoid buying a problematic model.

Fortunately, the following guide has valuable information on the models to avoid. Here’s a list of the most problematic Ford models:

12012 Ford Edge

Although a 2012 Ford Edge is reasonably priced, it has a low-reliability rating making it a poor buy. Some common problems with the 2012 Ford Edge include engine defects, faulty drive systems, transmission issues, and fuel systems.

Here are the two top 2012 Ford Edge problems:

  • Brake Booster: The brake booster can develop a small tear in the diaphragm under adverse driving or environmental conditions. Once the breakage occurs, you may hear a hissing sound after depressing the pedal. If you do not service the vehicle, the tear expands, and the effort required to stop the car gradually increases.
  • A Defective Power Transfer Unit: If the axle shaft seal is broken or cracked, it can cause the power transfer unit to develop brown leaks at the axle area. The average repair cost is above $1500, which may be challenging when low on cash.

22016 Ford Expeditions

You will find the 2016 Ford Expedition on the list of shame in consumer reports. Surprisingly, the 2016 Ford Expedition offers much more than your average SUV – it is miles ahead in size, comfort, and style. Nonetheless, its poor reliability score makes it a problematic model to avoid.

Some of the common defects in the 2016 Ford Expedition include the following:

    • Vehicle Speed Control: Many accidents occur on US roads when a vehicle’s speed control malfunctions, causing a struck throttle situation. For instance, a complaint registered under NHTSA ID NO. 11341284, experienced a car losing all throttle power while driving at 75-80 mph; luckily, nothing happened because the incident occurred on a small county road.
    • Defective Engine: The 2016 Ford Expedition has many engine problems, including a leaking exhaust manifold, faulty throttle body, and loss of engine power.

Other problems with the 2016 Ford Expedition include service brakes, propulsion, and climate system issues.

32020 Ford Explorer SUV RWD

The 2020 Ford Explorer is famous for its impressive exterior looks, power, decent gas mileage, and a lot of
cargo space. However, it’s a massive disappointment to consumers due to the many recalls and registered complaints.

Here are some of its prevalent defects:

  • Backover Prevention: The defective backover prevention feature developed a blue screen making it impossible to use the rearview camera screen. Despite recall repairs, many consumers encountered a recurring problem where the rearview mirror failed.
  • Defective Power Train: Many vehicle owners complained about transmission holding on to a gear longer than it should, with others experiencing an extremely rough gear shift. In other instances, the 2020 Ford Explorer jerks while increasing or decreasing speeds or delays shifting.
  • Forward Collision-Avoidance: Despite being a safety feature, there are cases in the 2020 Ford Explorer where forward collision avoidance interferes with the braking system. Unfortunately, brake failure leads to road accidents, injuries, and fatalities.

42014 Ford Fusion 4 DR AWD

According to NHTSA, the 2014 Ford Fusion has over 1000 complaints and 19 recalls making it a problematic ride.

Here are the common defects associated with the vehicle:

  • A Steering Wheel That May Detach: The steering wheel attaching bolt has a risk of loosening, allowing the wheel to detach while driving. The problem is likely to occur when the bolt corrodes. As a result, the steering gear motor may separate from the gear housing leading to a loss of power. Vehicle owners are forced to use tremendous steering effort even at lower speeds, increasing the risk of a crash.
  • Transmission Fluid Leak: There are instances of transmission fluid leaks near ignition sources like a hot engine or exhaust pipe, which expose vehicle occupants to the risk of fire.

2014 Ford Fusion’s complaints also touch on electronic stability control, seat belts, and defective airbags.

52018 Ford F-150 Supercab PU/EC 4*2

Although Ford F-150 is an excellent truck for your business needs, it has numerous structural defects. Many consumers have expressed dissatisfaction with its latches, locks, and linkages.

Some consumers have endured door locks that do not work. For instance, the tailgate is likely to open, allowing the cargo to fall from the truck bed, creating a road hazard.

On the other hand, some consumers encountered a latch that freezes during cold temperatures making it difficult to close the door.

Other common problems with the 2018 Ford F-150 Supercab PU/EC 4*2 include:

  • Defective electrical system
  • Engine defects
  • Defective seat belts
  • Inoperable headlights

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Defects in Ford Vehicles that Justify Bringing a Lemon Law Claim

1Transmission Problems

Transmission is one of the biggest problems facing Ford owners. If you’re considering buying a Ford, focus on models with DP6 Powershift. Thousands of consumers registered complaints to the National Highway Traffic and Safety Administration.

Most complaints are related to the 2012-2016 Focus models that exhibit shuddering, hesitating, stalling, and failure to accelerate.

Here are registered NHTSA complaints:

  • NHTSA ID 11519286: The contact owned a Ford 2015. As he was driving at different speeds, the vehicle shuddered significantly. The dealer identified a problem with the TCM, with the transmission clutch needing to be replaced. Unfortunately, since the failure occurred at 75,000 miles, the manufacturer did not cover the replacement.
  • NHTSA 1D 11496111: The contact owned a 2013 Ford Focus. The vehicle stalled immediately after igniting, forcing the contact to release, then depress the accelerator pedal for the transmission to select appropriately. The car was also jerking uphill and on a flat surface.

2 Defective Speed Control Deactivation Switch

The speed(cruise) control deactivation switch is also known as the brake pressure switch. It is located above the master cylinder of the brake system, with a crucial role in turning off cruise control when the driver applies the brakes.

Ford became aware of a speed control deactivation switch that overheats in 2007 and initiated investigations following recurring reports of underhood fires in specific Ford models. Some affected models include F-series trucks, Ranger, Taurus, and others.

3 Remote Start Failure

Consumers have registered complaints about a purported remote start failure on several Ford Models such as Edge, Escape, Explorer, Focus, Fusion, Expedition, etc. If you’re using the My FordMobile, Lincoln Way, or Ford Pass Mobile application, it allows you two attempts before it eventually fails.

After initiating a third remote start request, the vehicle failed to start and the message will be quickly displayed on the mobile app. According to an official manufacturer communication, the remote start counter is reset once you start driving the vehicle, allowing remote start prompts from the mobile app.

For your safety and that of the vehicle, the remote start may not work under the following conditions:

  • When the hood is open
  • When the ‘service engine soon light comes on
  • When the battery voltage is low
  • When an alarm has been triggered
  • When the ignition is on

4Paint Problems

Although paint defects are rare, consumers have experienced the fault in some Ford models. Interestingly, Ford owners filed a lawsuit about the bubbling of vehicle paint. Although new Ford vehicles come with a 3-year paint(36,000 miles) warranty, the owners didn’t win the case.

The paint warranty couldn’t apply because the coverage only pertains to perforation. The contested peeling of aluminum didn’t perforate from corrosion, disqualifying the coverage.

Ford models, including the 2013-2015 Ford Explorer, Mustang, and Expedition, are known for problems with their aluminum panels, which cause flaking, blistering, and peeling of the vehicle paint job.

For instance, the 2015 Ford Expedition has body and paint problems – consumers who buy the model struggle with water leakage, paint cracking, bubbling and blistering, and aluminum corrosion.

5 Power Steering

Ford recently issued a recall affecting 1.1 million vehicles because of a defect that caused a sudden loss of power steering. The recall targeted the 2011-2013 Ford Explorer linked with a loss of electric power steering assist during driving. Ford also issued a recall affecting 2008-2011 Ford Escapes and Mercury Mariners. According to Ford, the affected vehicles were installed with a faulty sensor that caused the power steering to malfunction, making it difficult to control the car.

On the other hand, a problem with a defective torque sensor in the steering column affected Escapes and Mariners, resulting in loss of electric power steering assist, which leads to failure while driving.

Below are a few registered NHTSA complaints:

  • NHTSA ID Number— 11521580: The contact owned a 2011 Ford Explorer. As the vehicle owner drove at various speeds, the Advancetrac warning light flashes intermittently. In a subsequent incident, the warning light flashed and remained on the instrument panel forcing the owner to use excessive force to steer the vehicle.
  • NHTSA ID—11501238: The contact owns a 2008 Ford Escape. As her son was driving, the steering fault message appeared before the steering wheel became difficult to turn in either direction and eventually turned undrivable.

Ford Recalls

Most automakers issue voluntary or compulsory recalls regularly to cure
defects on their models available in the market. Besides free warranty repairs, manufacturers provide an extended coverage period for the affected vehicle malfunction.

Here are Ford models with a significant number of recalls:

2013 Ford Explorer SUV AWD

The Ford Motor Company has issued 11 recalls to repair different aspects of the vehicle.

Here are a few recalls affecting the 2013 Ford Explorer:

  • Rear Suspension Toe Link May Fracture: The recall was issued in June 2019, affecting specific 2011-2017 Explorer vehicle models. The manufacturer issued the recall because the rear suspension toe link was likely to fracture due to stress on the rear suspensions. The manufacturer issued the recall to replace the rear suspension toe link on affected vehicles, inspect toe link ball joints, and replace the rear wheel knuckles— if need be.
  • Loss of Electric Power Steering: Ford issued this recall in May 2014 on specific Ford Explorer models of Ford from 2011 to 2013. The affected vehicles were likely to experience an intermittent connection in the steering, which may cause a loss of the motor position sensor affecting the functionality of the power steering assist.

Call 833-536-5297 or fill out our simple online form to set up a consultation with the Lemon Law Lady in California

2016 Ford Fusion Energi— 4DR FWD

This model has been affected by 10 recalls seeking to cure defects affecting seats, seat belts, steering, service brakes, vehicle structure, and fuel system.

Here are the most significant recalls:

  • Seat Belts: Ford recalled specific 2013-2016 Ford Fusion models. In a crash, the heat emitted from a seat belt pretensioner deployment may cause the seat belt front anchor cable to fail. If the front seat cable cannot properly refrain the front seat occupants, they increase the risk of injury.
  • Power Train: The recall issued in June 2022 affected approximately 3,000,000 units of different Ford models, including Escape, C-Max, Transit Connect, and Edge. The affected vehicles had a damaged or missing bushing that may prevent the vehicle from engaging the intended gear, which may cause the car to move in the wrong direction.

2020 Ford F-150 SuperCab

Ford Motor Company has issued 8 recalls affecting the 2020 Ford F-150 SuperCab model. The eight recalls affected the following components:

  • Seats
  • Exterior lighting
  • Tires
  • Visibility
  • Power train

Windshield wiper failure is the most notable recall issued in April 2022,
affecting approximately 650,000 vehicle units. According to the recall notice, Ford recalled certain 2020-2021 F-150, 2020-2022 Super Duty F-250, F-350, F-450, F-550, and 2020-2021 Lincoln Navigator Vehicles.

The recall intended to address a defective windshield wiper that can reduce visibility in certain driving conditions, increasing the risk of accidents.

What Does a “Reasonable Number” of Repair Attempts Mean?

California Lemon Laws cover new and used vehicles with the manufacturer’s new warranty. More importantly, if the dealer or manufacturer can’t repair or fix a car after a reasonable number of repair attempts, the manufacturer should either:

  • Refund the vehicle’s buying price
  • Replace the vehicle

Lemon law requires consumers who accidentally buy defective vehicles to report a persistent defect to a manufacturer before making a claim. The notice allows the manufacturer to fix the fault.

Even so, the manufacturer doesn’t have the luxury to delay, as the repair
efforts should be executed in due time; otherwise, the lemon law kicks in.

So, how long does a ‘’Reasonable Number’’ of repair attempts mean? Although there is no set number, California Lemon Law Presumption has
established guidelines that determine when a manufacturer has met a
‘’reasonable number of repair attempts.’’

Below are the guidelines:

  • The vehicle has been in the repair shop for more than 30 days – not necessarily consecutive for repairs of vehicle defects covered by the original warranty.
  • The manufacturer or dealer hasn’t fixed the problem after four or more attempts.
  • The vehicle defect can cause serious bodily injury or death, and the manufacturer has made two unsuccessful repair attempts.

It’s important to note that California Lemon Law Presumption is a guide to ease decision-making in case of a dispute. The dispute arises when a manufacturer claims a defect warrants additional repair attempts. A consumer must prove their claim deserves a few repair attempts through a lemon law attorney.

Ultimately, whether a manufacturer has met a ‘’reasonable number of attempts’’ lies with an arbitrator or judge.

Determining if your Chevrolet is a Lemon

Here how you know
  • Is your vehicle 2017
    or Newer?
  • Have you had multiple
    repair attempts?
  • Did the problem start
    in the first 60,000 miles?

If you answered yes
we can help!

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