GM is one of the best auto-mobile American companies known for its popular brands like GMC, Cadillac, Chevrolet, and more. Despite GM’s quality and position in the market, consumers have registered numerous complaints concerning defective vehicles.
GM vehicles’ problems include air condition failure, ignition malfunction, and defective power steering. Unfortunately, most GM defects persist despite numerous repair attempts.
Luckily, lemon laws offer consumers a reprieve through buybacks and refunds. More importantly, understanding the Lemon law buyback process makes a big difference while dealing with manufacturers.
If you’re stuck with a defective GM truck or car, consider consulting a California lemon law attorney to pursue a lemon law buyback.
Here’s what you need to know.
California lemon law has set several minimum requirements determining whether your vehicle qualifies for protection. The criteria concern the nature of defects and if you’ve allowed the manufacturer a reasonable time to fix your car.
Moreover, lemon laws cover new and used GM vehicles with a manufacturer’s new vehicle warranty. The California lemon laws cover many types of vehicles, including;
It also covers the following types of vehicles.
You must meet the following requirements for your vehicle to qualify as a lemon.
Lemon Laws have not prescribed a specific number. Nonetheless, California Lemon Law Presumption provides guidelines determining whether a manufacturer has met ‘’ a reasonable number of repair attempts’’.
Below are the guidelines;
Generally, lemon laws protect consumers who unknowingly buy vehicles with persistent defects. More importantly, lemon laws apply to cars whose defects affect their use, value, and safety. The car doesn’t have to be immobile to be marked defective; even so, the malfunction should impact the car.
Here’s the breakdown of substantial defects according to their impact on vehicles;
Examples of substantial defects include electrical problems, engine fires, loss of power steering, defective anti-lock brake systems, paint defects, airbag defects, malfunctioning air conditioners, and transmission defects.
The success of any legal claim, including lemon law buyback, depends on proper documentation. The more documents you have, the easier it becomes to process the claim. It’s also less expensive because a lawyer will employ minimal resources to compile the case.
Here’s a list of the necessary documentation that’ll help your case;
A repair order is documentation that the repair facility will give you after dropping off the vehicle. It acts as a legal document for the work expected on the car and the chargeable price.
Ensure the repair order adequately describes the vehicle defect, the date, mileage, the price of parts, and a labor estimate. As a legal document, accuracy is of the essence. Therefore, counter-check whether the dealer or manufacturer has correctly captured the notations and timestamps.
If you have visited the dealership severally, ensure it captures updated records such as the correct phone number, valid email address, and current mileage. Usually, errors during documentation could be the source of discrepancies that could cause delays during claim processing.
A repair invoice means invoices, bills, and documents that indicate labor and material towards completion of an approved repair. It’s similar to a repair order because it describes the repair attempts made by a dealer. Contrary to the repair order, a vehicle owner receives a repair invoice after picking up the vehicle.
For seamless claim processing, ensure the repair invoice accurately captures the vehicle defect, completed repairs, the date, cost of repairs, and mileage.
You’ll also need the original documents you were provided with when you bought or leased the vehicle. The sales contract contains critical information such as the sales date, cost of your car, rebates, after-market purchases, and trade-in information.
Find documents that capture those transactions if you bought your vehicle using an auto-financing loan. The information captured in the sales contract and financing agreement directly impacts the payout you’ll receive for your faulty GM vehicle.
The manufacturer’s warranty is the document with the owner’s manual as you purchase the vehicle. It contains the express warranty from GM with details on what aspects are covered and for how long.
A manufacturer’s warranty proves the document was under contract when the defect occurred. It also clarifies whether the manufacturer’s warranty covered the required repairs.
Keep copies of your communication with the dealership or manufacturer. A copy of these correspondents may also help determine the availability of a‘’ reasonable number of repair attempts’’ or failure to make repairs by General Motors.
Once you file a lemon law claim, the manufacturer will assess it and provide you with some feedback. A manufacturer can either accept your buyback proposal, reject it, or table a counteroffer with a lower value.
Alternatively, GM may offer arbitration to resolve disputes related to the Lemon law buybacks. Although arbitration is an affordable alternative, the arbitrator may act in the manufacturer’s interest, resulting in a lower payout.
Considering the risk of dealing with a manufacturer, hiring a Lemon law attorney is a good idea.
A lemon law attorney will enhance your buyback case in the following ways:
You may settle with GM out of court; an attorney is best suited to represent your interest for a fair buyback amount. One of the best ways to get ahead of the negotiation is to clearly understand the target payout before commencing negotiations.
The prior understanding improves your ability to negotiate effectively and know when to use your leverage over GM.
Moreover, if parties to negotiations fail to anticipate associated costs, such as legal fees and loss of time, it can lead to a reduced payout. With that in mind, opt for a speedy resolution to maximize your payout.
A defective GM vehicle is a source of frustration. For instance, a Cadillac with a faulty steering wheel could suddenly lock, endangering your life, passengers, and other road users. Defective vehicles also attract additional expenses related to repairs and inconveniences.
To that end, you deserve the best representation as you fight for fair compensation.
At LemonLaw123, we’ve experienced and knowledgeable attorneys, which explains our high success rate.
Contact us online or call us at 657.529.5239 for a free case review.