The RAM 1500 eTorque engine option is a mild hybrid system that enhances performance, towing capabilities, payload, and efficiency. RAM models with an eTorque engine are smoother, have better gas mileage, and improved agility.
Although Ram eTorque is a revolutionary technology, it comes with its own set of problems. A typical problem relates to the 12-volt battery that drains quickly, causing the engine to shut off or have malfunction issues.
If you’re stuck with a defective RAM model, an experienced lemon law attorney in California can offer legal advice and support to protect your consumer rights.
On 13th April 2023, Chrysler (FCA US, LLC) issued a recall affecting particular 2021 Ram 1500 vehicles fitted with 5.7L eTorque engines. According to the recall notice, the software of the powertrain control module may cause an incorrect fuel mixture in the engine, resulting in vehicle stalling.
Unfortunately, an engine stall increases the risk of a crash.
An automaker’s recall enhances your chances of obtaining a refund or replacement for a lemon vehicle. The recall notice acts as an additional attempt by the automaker to fix the vehicle. If an engine problem persists after a repair recall, you have a strong case against the manufacturer.
Ensure you obtain a repair order and invoice anytime you take your vehicle to the automaker for a warranty repair.
Ram has identified that the 2021 Ram 1500 trucks with 5.7-liter V8 eTorque engines are failing due to the powertrain control module (PCM) software. The PCM controls various aspects of the engine’s performance. Due to an incorrect air-fuel mixture that is too rich, the engine can shut down completely, leading to potential risks of crashes if the vehicle is in motion.
The incorrect air-fuel mixture is a critical factor in the eTorque lemon problems. An overly rich mixture can disrupt the combustion process, causing the engine to stall suddenly. This can be a concerning safety hazard, as the sudden loss of power on the road can lead to accidents and injuries.
As a California lemon law attorney, these are the most common complaints my office sees regarding the Ram eTorque. These eTorque complaints have been made primarily about the 2019-2022 Ram 1500:
Multiple Ram owners have reported issues with their eTorque system batteries not recharging correctly. This can lead to persistent battery drain and cause problems with the overall functionality of the eTorque system.
There are reported problems with how the eTorque software functions. Sometimes the eTorque software glitches lead to poor fuel efficiency, for example. Sometimes a software update can fix the issue and restore optimal functionality.
There have been challenges getting the eTorque system to work normally in cold temperatures. For example, the eTorque battery does not charge properly in the snow.
Even when temperatures are warmer, sometimes the Ram eTorque 12-volt battery causes problems. According to consumers, the battery drains fast, leading to system malfunction and overall failure. If you haven’t tried battery replacement, be sure to try it.
Dodge Ram owners have reported loud sounds or malfunctions with the motor that cause the eTorque to fail. In these instances, the entire system may need to be completely replaced.
Some RAM 1500 owners with the eTorque system have experienced abrupt motor shut-offs at both highway and around-town speeds. Simply turning the Ram can cause it’s engine to stall, complain owners.
In addition to the engine stopping without warning, it may also fail to stop even after the vehicle has been turned off. You’d hate to see that issue coupled with a battery failure issue.
With proper care and maintenance, the eTorque engine system can last many years without requiring replacement. The federal 8-year and 80k warranty also protects vehicles with the 48v battery.
However, the eTorque system problems increase the potential for accidents and injuries.
Some of the common issues with eTorque include:
To reiterate, some of the common signs of eTorque problems include AC and seat dependence, rocker arm problems, cylinder head failures, incorrect voltage readings, engine shut-off, brake activation, system failure, faulty oil pump, and cooling system malfunctions.
If you are experiencing any of these eTorque problems, take immediate action. Bring your Ram to an authorized Dodge dealer for warranty repairs. Ignoring these symptoms can lead to further damage to your vehicle and pose a risk of accidents and injuries. Don’t hesitate to consult with an authorized Ram dealer who can diagnose and repair any issues your eTorque engine may be experiencing.
If you purchased or leased a Ram eTorque vehicle under the original manufacturer’s warranty, you may be entitled to a replacement or refund under California lemon law. To protect your rights, you must understand the crucial steps for filing a lemon law claim.
Here are some of the crucial steps you can take to file a lemon law claim:
Frustrated Hemi eTorque owners have even filed a class action lawsuit against Fiat Chrysler Automobiles (FCA). The Ram eTorque class action lawsuit has been making headlines recently, with allegations of defective and unsafe vehicles. The lawsuit against FCA claims that their vehicles, including Ram 1500 trucks and Jeep models, were plagued with dangerous defects. It was further alleged that FCA was aware of these defects before consumers purchased their vehicles.
In response to these claims, FCA issued a voluntary recall for 2021 model year Ram 1500 trucks with eTorque. The plaintiffs and an independent automotive consultant conducted testing that revealed the rich fuel condition was not the cause of the stalling events. This raises concerns about FCA’s initial diagnosis and the effectiveness of the proposed software update.
Despite FCA’s attempts to have the lawsuit dismissed, the judge denied the motion. As the lawsuit encompasses both Ram 1500 trucks and Jeep models, it will be interesting to see how the court addresses the recall, which only included Ram trucks.
As a California lemon law attorney, here are some of the most common questions I hear about resolving issues with the eTorque motor:
Suppose your 2021 Ram 1500 truck has a persistent issue of abruptly shutting due to defective engine software. In that case, you may incur additional expenses related to car rental, accommodation charges, and towing charges.
You deserve representation from an experienced attorney like LemonLaw123, with a track record of successfully defending vehicle owners. Contact us online for a free case review.
Valerie G. Fernandez Campbell, known as The Lemon Law Lady, has dedicated her entire legal career to the specialized field of Lemon Law, a journey that began immediately after her
graduation from UCLA School of Law.
With a 99% success rate and a policy of no fees unless you win, her practice stands as a testament to her expertise in California’s Lemon Law, her commitment to her clients, and her unwavering dedication to justice and consumer rights.
This page has been written, edited, and reviewed by a team of legal writers following our comprehensive editorial guidelines. This page was approved by attorney Valerie G. Fernandez Campbell, personally handled over 500 lemon law cases and settlements.
