Safelite Repairs in San Diego

Safelite has an active legal battle with Ultra Bond, Inc over windshield repairs and replacements. Safelite made an advertisement stating that windshield cracks longer than six inches are irreparable.

In the lawsuit, Ultra Bond claims the advertising wiped out the entire market share of their products and services. According to court documents, the advertising misled clients into buying windshield replacements instead of repairs that would work efficiently.

The advertising claim was also detrimental to consumers as it advocates against factory-installed windshields being structurally safer than third-party replacements.

This is only the beginning of potential problems with Safelite repairs in San Diego. If you have recurring windshield issues, your car may be considered a lemon, and you might have legal rights. Consider consulting a California lemon car attorney about your options.

How Safelite Affected Consumers

On average, a cracked windshield repair costs between $100-150, with stone-chip damage less than $100. Surprisingly, consumers whose insurance providers referred them to Safelite were required to meet insurance deductibles, which can be as high as $500.

Furthermore, most Safelite repairs didn’t serve their purpose. Many consumers expressed their dissatisfaction with Safelite products and installation services.

Some of the common complaints include:

  • Poor installation that allowed water leakage, leading to electrical damage
  • Consequential damage to wipers
  • Raised windshield
  • The windshield cracks easily

Ultimately, a defective windshield brings many inconveniences and costs. Vehicle owners with faulty windshields encounter high replacement costs, stock-outs, and exposure to the risk of driving unsafe vehicles.

How Does a Vehicle Qualify as a Lemon Car?

Lemon laws apply to new, used, or leased vehicles in California with an active manufacturer’s new warranty. 

Significant Defects

A material defect adversely affects the car’s value, use, or safety. However, such a defect should not be caused by unauthorized or unreasonable vehicle use. 

Examples of car parts that can qualify for significant defects:

  • Electrical
  • Seatbelts
  • Paint job
  • Cruise control
  • Transmission system
  • Defective locks
  • Airbag
  • Windshield
  • Air conditioners

Minor defects like loose door knobs or radio control may not qualify. However, there’s a thin line between minor and substantial defects. 

Reasonable Number of Repair Attempts

In addition, you must have given the manufacturer a reasonable opportunity to fix the vehicle in the dealership or warranty facility.

Here are California lemon law guidelines on the above:

  • The problem arises within 18 months of delivery or 18,000 miles
  • The dealer or manufacturer hasn’t fixed the defect after four or more attempts
  • The vehicle can cause serious bodily injury or death— if driven— and the manufacturer has made two unsuccessful repair attempts.
  • The vehicle has been in the repair shop for more than 30 days— not necessarily consecutive— for any repair covered by the warranty.

Speak to an Experienced California Lemon Law Attorney

A lemon law claim is complicated, with a lot on the line. You must present sufficient evidence and prove that your car’s problem is a substantial defect, so it’s always advisable to work with an experienced lemon law attorney like Lemon Law123.

Contact us online or call us at 657-529-5239 for a free case review.

Valerie G. Fernandez Campbell

Valerie G. Fernandez Campbell, known as The Lemon Law Lady, has dedicated her entire legal career to the specialized field of Lemon Law, a journey that began immediately after her
graduation from UCLA School of Law.

With a 99% success rate and a policy of no fees unless you win, her practice stands as a testament to her expertise in California’s Lemon Law, her commitment to her clients, and her unwavering dedication to justice and consumer rights.

Do You Have A Lemon?

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This page has been written, edited, and reviewed by a team of legal writers following our comprehensive editorial guidelines. This page was approved by attorney Valerie G. Fernandez Campbell, personally handled over 500 lemon law cases and settlements.