Safelite has an active legal battle with Ultra Bond, Inc over windshield repairs and replacements. Safelite made an advertisement stating that windshield cracks longer than six inches are irreparable.
In the lawsuit, Ultra Bond claims the advertising wiped out the entire market share of their products and services. According to court documents, the advertising misled clients into buying windshield replacements instead of repairs that would work efficiently.
The advertising claim was also detrimental to consumers as it advocates against factory-installed windshields being structurally safer than third-party replacements.
This is only the beginning of potential problems with Safelite repairs in San Diego. If you have recurring windshield issues, your car may be considered a lemon, and you might have legal rights. Consider consulting a California lemon car attorney about your options.
On average, a cracked windshield repair costs between $100-150, with stone-chip damage less than $100. Surprisingly, consumers whose insurance providers referred them to Safelite were required to meet insurance deductibles, which can be as high as $500.
Furthermore, most Safelite repairs didn’t serve their purpose. Many consumers expressed their dissatisfaction with Safelite products and installation services.
Some of the common complaints include:
Ultimately, a defective windshield brings many inconveniences and costs. Vehicle owners with faulty windshields encounter high replacement costs, stock-outs, and exposure to the risk of driving unsafe vehicles.
Lemon laws apply to new, used, or leased vehicles in California with an active manufacturer’s new warranty.
A material defect adversely affects the car’s value, use, or safety. However, such a defect should not be caused by unauthorized or unreasonable use of the vehicle.
Examples of car parts that can qualify for significant defects:
Minor defects like loose door knobs or radio control may not qualify. However, there’s a thin line between minor and substantial defects.
In addition, you must have given the manufacturer a reasonable opportunity to fix the vehicle in the dealership or warranty facility.
Here are California lemon law guidelines on the above:
A lemon law claim is complicated, with a lot on the line. You must present sufficient evidence and prove that your car’s problem is a substantial defect, so it’s always advisable to work with an experienced lemon law attorney like Lemon Law123.
Contact us online or call us at 657-529-5239 for a free case review.