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Safelite Repairs in San Diego

Safelite has an active legal battle with Ultra Bond, Inc over windshield repairs and replacements. Safelite made an advertisement stating that windshield cracks longer than six inches are irreparable.

In the lawsuit, Ultra Bond claims the advertising wiped out the entire market share of their products and services. According to court documents, the advertising misled clients into buying windshield replacements instead of repairs that would work efficiently.

The advertising claim was also detrimental to consumers as it advocates against factory-installed windshields being structurally safer than third-party replacements.

This is only the beginning of potential problems with Safelite repairs in San Diego. If you have recurring windshield issues, your car may be considered a lemon, and you might have legal rights. Consider consulting a California lemon car attorney about your options.

How Safelite Affected Consumers

On average, a cracked windshield repair costs between $100-150, with stone-chip damage less than $100. Surprisingly, consumers whose insurance providers referred them to Safelite were required to meet insurance deductibles, which can be as high as $500.

Furthermore, most Safelite repairs didn’t serve their purpose. Many consumers expressed their dissatisfaction with Safelite products and installation services.

Some of the common complaints include:

  • Poor installation that allowed water leakage, leading to electrical damage
  • Consequential damage to wipers
  • Raised windshield
  • The windshield cracks easily

Ultimately, a defective windshield brings many inconveniences and costs. Vehicle owners with faulty windshields encounter high replacement costs, stock-outs, and exposure to the risk of driving unsafe vehicles.

How Does a Vehicle Qualify as a Lemon Car?

Lemon laws apply to new, used, or leased vehicles in California with an active manufacturer’s new warranty. 

Significant Defects

A material defect adversely affects the car’s value, use, or safety. However, such a defect should not be caused by unauthorized or unreasonable use of the vehicle. 

Examples of car parts that can qualify for significant defects:

  • Electrical
  • Seatbelts
  • Paint job
  • Cruise control
  • Transmission system
  • Defective locks
  • Airbag
  • Windshield
  • Air conditioners

Minor defects like loose door knobs or radio control may not qualify. However, there’s a thin line between minor and substantial defects. 

Reasonable Number of Repair Attempts

In addition, you must have given the manufacturer a reasonable opportunity to fix the vehicle in the dealership or warranty facility.

Here are California lemon law guidelines on the above:

  • The problem arises within 18 months of delivery or 18,000 miles
  • The dealer or manufacturer hasn’t fixed the defect after four or more attempts
  • The vehicle can cause serious bodily injury or death— if driven— and the manufacturer has made two unsuccessful repair attempts.
  • The vehicle has been in the repair shop for more than 30 days— not necessarily consecutive— for any repair covered by the warranty.

Speak to an Experienced California Lemon Law Attorney

A lemon law claim is complicated, with a lot on the line. You must present sufficient evidence and prove that your car’s problem is a substantial defect, so it’s always advisable to work with an experienced lemon law attorney like Lemon Law123.

Contact us online or call us at 657-529-5239 for a free case review.

Do You Have A Lemon?

Free Case Review
  • Free Case Review
  • Have you had multiple repair attempts?
  • Did the problem start in the first 60,000 miles?

    did you purchase the vehicle in CA?

    is your vehicle a 2017 or newer?

    did your problems start in the first 60,000 miles?

    have you taken your vehicle to the dealer at least 2 times, or for one visit that lasted over a month?

    It sounds like your vehicle may not qualify for CA Lemon Law.Thank you for your inquiry. For more information about CA Lemon Law see our FAQ page here.

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